Curbside Pickup Services starting Monday, April 27
T.B. Scott Free Library is providing contactless, curbside pickup of materials by appointment. To maintain social distancing, staff cannot accept in-person returns. Please return materials to the book drop. Due dates on all library materials have been extended to June 1.
- Place your holds: Call 715-536-7191 to request materials or place holds through our online catalog for items available in Merrill only. Phones will be staffed from 9am to 5pm weekdays. After hours messages will be returned the next working day.
- Schedule a time for pickup: We’ll give you a call when your items are ready to arrange an appointment for pickup.
- Follow the signs: Drive into a designated pickup stall at the library at your appointment time. Alternate arrangements will be made if you don’t have a vehicle.
- Collect your items: When you arrive at your appointment time, a staff member will bring out your checked-out materials. With your window closed, we ask that you or whomever is picking up your materials present the library card in the window of the vehicle to verify that we are giving the requested materials to the correct person. We will then place the bag of materials in front of your stall. Or if you’d prefer, you may open your trunk and we can place your items there. In this way, we are ensuring social distancing.
Due dates on all library materials have been extended to June 1.
Once books are returned, they will be quarantined for at least three days. Holds that were filled before the Safer at Home Order was issued will be the first to be available. Home Delivery and Interlibrary loan remain suspended at this time.
Thank you for your patience and understanding as we begin to provide services in a new way that is safe for everyone. Wait times may be longer than usual, and you may occasionally need to leave a message while we are helping other patrons. We will return your call as soon as possible.
We look forward to seeing you at a safe distance soon!
Note: If you are sick, please stay home. Do not come to the library to pick up your materials.
Under the Safer at Home Order, the building remains closed to the public.